Support for Parents

FAQ - Frequently Asked Questions
TABLE OF CONTENTS How can I make additional changes to my submitted forms? How can I view my forms after I have submitted them, without doing edits? I k...
Wed, 7 Jun, 2023 at 1:50 PM
Login and Password Reset
TO LOG IN: 1. Access the UpBup Login page at https://app.upbup.com  Parents who have not previously created an account with UpBup will have to regis...
Fri, 20 Oct, 2023 at 1:43 PM
Add/Change Parent Email after an account has been created
If either Parent1 or Parent2 have already created their Parent Portal account with an email address and password, then one of the parents will have to login...
Thu, 31 Aug, 2023 at 1:07 PM
Mobile - Submitting Forms
Sun, 5 Jun, 2022 at 5:12 PM
Mobile - Uploading a Scanned Document such as Physical Exam
Sun, 5 Jun, 2022 at 5:14 PM
Mobile - Adding a Contact to your Pick Up or Emergency Contact List
Sun, 5 Jun, 2022 at 5:16 PM
Editing information within your forms
UpBup allows parents to edit any information within your forms at any time. Is important to note that the names (yours or of your children) that you see on ...
Tue, 19 Sep, 2023 at 3:53 PM
Viewing your forms in different languages
UpBup's allows provider to offer forms in different languages, you can view your forms in the language selected, and once submitted, the provider will s...
Fri, 3 Nov, 2023 at 3:27 PM
Ensuring your Meal Benefit Income Eligibility Form is complete
If your care provider requires you to fill out a Meal Benefit Income Eligibility Form, it is important that all necessary information is included. In this a...
Wed, 11 Oct, 2023 at 6:38 PM
Submitting a form that requires payment
Some providers may require a fee for you to submit a form. Here are the steps you will need to follow to ensure your form and payment get to your care provi...
Wed, 3 Jul, 2024 at 10:57 AM