Parent Accounts

Parent Unable to Login at the Parent Portal
There are a variety of easily resolvable reasons why a Parent might have difficulty creating or logging into their UpBup account. Here are some common occur...
Fri, 20 Oct, 2023 at 9:26 AM
Identify CURRENT parent account Email and status
TO IDENTIFY WHAT EMAIL IS PARENT1 OR PARENT2 USING IN UPBUP: 1. Go to the CHILDREN Dashboard 2. Locate the Child record by scrolling or using the Name...
Mon, 6 Nov, 2023 at 2:49 PM
Add/Change Parent Email before an account is created
Administrators can only change Parent1 or Parent2 email address when NEITHER P1 or P2 have registered their Parent Portal account with a login/password ...
Wed, 1 Feb, 2023 at 9:55 AM
Managing custody changes
Do you have a need to change a child's parents/guardians for a custody change such as new foster parents? UpBup now provides Custody capability to enabl...
Wed, 4 Oct, 2023 at 3:08 PM
Setting a specific language for a child's forms
When adding a child to your center, you can set the language that you'd like the dashboards and forms default to for that family.  1. Logged in as a...
Fri, 19 Sep, 2025 at 1:45 PM