Solutions and Support for Childcare Management

Uploading files like scanned forms or photos is easy on mobile devices as well as desktop. This can be done in any standard mobile browser such as Safari, Chrome, or Firefox - there's no need to download an app!

Here are the step-by-step instructions for document upload on a mobile device.

1. Log in to your UpBup account from your mobile device.

2. Navigate to Forms Dashboard.

3. Find the form you want to upload in the list of forms and select ‘Upload’.

4. Click on ‘Select files…’. Three options will appear: ‘Photo Library’, ‘Take Photo or Video’, and ‘Choose Files’.

PLEASE NOTE: If you are uploading a multiple-page document, please take photos of each page beforehand, then upload in UpBup using either the ‘Photo Library’ or ‘Choose Files’ option. If the document has a single page, you can use the ‘Take Photo or Video’ option to upload the picture directly using your camera, or you can use the ‘Photo Library’ or ‘Choose Files’ option.

If uploading from photo library:

1. Choose the ‘Photo Library’ option.

2. Select all the photos of the document you want to upload - a blue checkmark will appear on the photo when it is selected. Note that you can select multiple photos at the same time; if you have a multiple-page document, please upload all pages simultaneously instead of one at a time.

3. You can click ‘Show Selected’ at the bottom of the screen to review the selected photos.

4. Once happy with the selection, click ‘Add’.

5. Review the list of files to be uploaded on the next screen and click ‘Upload’.

If uploading from files:

1. Select the ‘Choose Files’ option.

2. Select all the files of the document you want to upload - a blue checkmark will appear on the file when it is selected. Note that you can select multiple files at the same time; if you have one document broken down into several files, please upload all files simultaneously instead of one at a time.

3. Select ‘Open’.

4. Confirm the list of files that appear and select ‘Upload’.

If using camera to upload a single-page document:

1. Select ‘Take Photo or Video’.

2. Take a photo of the document, select ‘Use Photo’ if satisfied, or 'Retake' to take a different photo.

3. Confirm the image on the next page and select ‘Upload’.

After uploading, you can select ‘View’ to confirm your image(s) appear correctly. If you need to make changes, select ‘Upload’ and repeat the process.