If either Parent1 or Parent2 have already created their Parent Portal account with an email address and password, then one of the parents will have to login to the Parent Portal in order to change/update the email address information for themself or the other parent.
 


1. A PARENT with an existing UpBup account needs to login to their Upbup Parent Portal     

                                                                app.upbup.com


2. Login to the existing account with registered email address and password



If the password is incorrect, the message "Authentication failed: bad credentials" will appear.  For information on Resetting password, check out this article: Parent Portal - Login and Password Reset






3. Access the Enrollment forms by selecting FORMS DASHBOARD



4. Open a Form that includes parent email field P1 Email and P2 Email. Most providers have this form within the top three forms displayed in the dashboard. 




5. Locate the Parent (P1 or P2) information fields to add/change the email address(es)

  • Scroll or use the Collapse/Expand arrows at the left of each section title to locate P1 or P2 fields.


6. Select REMOVE next to the parent's name that will be edited



7. Select ADD NEW PARENT/GUARDIAN


8. Add the parent with the corrected email address



9. Preview, Sign and Submit the form


10. Request your center/ care provider to send a new invitation for the new email address.